Join Our Compassionate Team at Sensible Funeral & Cremation

Job Description:
Sensible Funeral & Cremation Planning is seeking a compassionate and detail-oriented Customer Service Representatives to join our team. In this role, you will be the first point of contact for families seeking guidance during one of life’s most challenging times.

Key Responsibilities:

• Assist families with inquiries regarding funeral and cremation services, providing empathetic support and accurate information.
• Manage phone calls, emails, and in-person visits, ensuring a welcoming and comforting environment.
• Process service arrangements and payments while maintaining confidentiality and professionalism.
• Collaborate with team members to ensure smooth operations and a positive experience for clients.
• Maintain up-to-date knowledge of our services and offerings to effectively address client needs.

Qualifications:

• Previous experience in customer service, preferably in a funeral or healthcare setting.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive situations with empathy and discretion.
• Proficiency in using computer systems and software.

Job Description:
Sensible Funeral & Cremation Planning is looking for a dedicated and compassionate Pre-Need Funeral Sales Representative to join our team. In this role, you will be responsible for educating families about the benefits of pre-need funeral planning and assisting them in making informed decisions for their future needs.

Key Responsibilities:

• Engage with clients to explain the advantages of pre-need funeral services, helping them understand their options and create personalized plans.
• Build and maintain strong relationships with clients and their families, providing ongoing support and follow-up.
• Conduct in-home consultations and presentations to families, addressing their needs and concerns with empathy and professionalism.
• Collaborate with team members to ensure seamless service delivery and client satisfaction throughout the planning process.
• Meet and exceed sales goals while adhering to company policies and ethical standards.

Qualifications:

• Previous experience in sales, preferably in the funeral, insurance, or healthcare industry.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Excellent organizational skills and attention to detail.
• Compassionate demeanor and the ability to handle sensitive situations with care.
• Valid driver’s license and reliable transportation for client meetings.

Job Description:
Sensible Funeral & Cremation Planning is seeking a proactive and strategic Business Development Representative to drive growth and expand our reach in the pre-need funeral services market. In this role, you will identify and cultivate new business opportunities while strengthening existing relationships to enhance our brand presence and service offerings.

Key Responsibilities:

• Identify potential partnerships and collaborations with local organizations, agencies, and community groups to promote our pre-need funeral services.
• Develop and implement effective outreach strategies to engage prospective clients and referral sources.
• Conduct market research to identify trends, competitive landscape, and client needs, using insights to inform business development strategies.
• Build and maintain strong relationships with key stakeholders, including funeral homes, insurance agents, and community leaders.
• Collaborate with the marketing team to create promotional materials and campaigns that resonate with target audiences.
• Track and analyze sales performance metrics, providing regular reports and recommendations to senior management.

Qualifications:

• Proven experience in business development, sales, or marketing, preferably within the funeral, insurance, or healthcare sectors.
• Strong networking and relationship-building skills, with the ability to engage with diverse audiences.
• Excellent communication and negotiation skills, both verbal and written.
• Results-oriented mindset with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.